The Context

ISO 27001 is the international standard for information security management systems. Certification requires a structured approach to identifying information assets, assessing risks, implementing controls across 114 Annex A control objectives (ISO 27001:2013), maintaining documented evidence of control operation, and committing to continual improvement. For an iGaming platform, the ISMS scope intersects with player data, payment processing, fraud/risk systems, identity and access management, third-party integrations, incident response, business continuity, and jurisdictional compliance obligations. The audit and consulting engagement ran alongside the Deputy Head of Technology period at Pathwwway, providing both technical leadership context and external audit perspective.

The Challenge

ISO 27001 audits in regulated iGaming environments surface a characteristic set of gaps: incomplete asset inventories, undocumented risk assessments, inconsistent access control evidence, weak supplier management documentation, and ISMS policy frameworks that exist on paper but lack operational discipline. The challenge was conducting an honest gap assessment, prioritizing what mattered most for certification readiness, and translating findings into management consulting guidance that a technology leadership team could actually implement — balancing audit rigor with operational pragmatism in a fast-moving platform environment.

What I Did

• •Scoped the ISMS across Pathwwway's information assets, systems, processes, and third-party relationships
• •Conducted a structured ISO 27001:2013 gap analysis across all Annex A control domains
• •Assessed the organization's information security risk assessment methodology and risk treatment approach
• •Reviewed existing security policies, procedures, and documentation against ISO 27001 requirements
• •Evaluated asset management, access control, cryptography, physical security, operational security, communications security, supplier relationships, incident management, and business continuity controls
• •Identified control gaps, undocumented risks, evidence deficiencies, and policy-practice misalignments
• •Delivered prioritized remediation guidance organized by certification readiness impact and implementation difficulty
• •Provided management consulting advice on ISMS governance, risk ownership, policy adoption, and documentation discipline
• •Advised on audit evidence collection and the Statement of Applicability (SoA) structure
• •Connected ISO 27001 control requirements to practical iGaming platform realities: player data protection, payment security, fraud/risk controls, third-party integrations, and operational change management
• •Supported internal communication of audit findings to technology leadership and management stakeholders
• •Helped build a credible ISMS narrative for regulatory and partner-facing certification conversations

The Outcome

Completed ISO 27001:2013 gap analysis across all Annex A control domains for the Pathwwway iGaming platform.